HEALTHCARE IT
End-to-end IT solutions for healthcare organizations.
DERMATOLOGY HEALTHCARE INDUSTRY
How we streamlined practice IT with PG360
Services provided
- Data platform and analytics
- Infrastructure across cloud, datacenter, and hybrid models
- Workplace collaboration
- Network engineering
- Weekly budget reports
- Monthly cost reconciliation reports
THE CHALLENGE
Coordinating IT needs across new and existing practices
A dermatology healthcare organization needed technical resources to support practice migrations, implementations, and ongoing IT needs. Its backlog spanned infrastructure, Microsoft Office 365 email, Azure Active Directory, Azure File Services, Azure Backup and Site Recovery, SharePoint, networking, Business Intelligence, and procurement.
Practice technology requirements crossed several engineering disciplines. The organization needed senior engineering and project resources that could respond as requests and backlog priorities changed.
The delivery model needed to address these connected requirements:
- Technology work associated with new and existing practice migrations.
- Infrastructure spanning cloud, datacenter, and hybrid models.
- Multiple Microsoft platforms within the engineering backlog.
- Networking and Business Intelligence requirements.
- IT procurement and logistics tied to practice technology work.
OUR PROVISIONS GROUP SOLUTION
Senior engineering resources coordinated through PG360
Provisions Group established a PG360 engagement as an extension of the organization’s technology team. Senior engineering and project resources supported requested work across infrastructure, Microsoft platforms, networking, procurement, logistics, and Business Intelligence.
The request-based delivery model gave the organization access to multiple technical disciplines as practice requirements emerged. Weekly budget reporting and monthly cost reconciliation supported visibility into the engagement.
- Practice migrations
- Microsoft cloud services
- Engineering coverage
- Procurement and logistics
Practice migration and infrastructure engineering
Senior infrastructure engineering expertise supported new and existing practice migrations, implementations, and ongoing IT needs. The defined infrastructure work included Microsoft cloud and collaboration technologies.
This workstream enabled:
- Support for new and existing practice migrations.
- Infrastructure implementation support.
- Microsoft Office 365 email support.
- Access to senior infrastructure engineering capacity.
Microsoft cloud and infrastructure services
The project backlog identified Azure Active Directory, Azure File Services, Azure Backup and Site Recovery, and Microsoft Office 365 email. ConciergeIT provided engineering resources for these defined platform needs.
This workstream enabled:
- Azure Active Directory engineering.
- Azure File Services engineering.
- Azure Backup and Site Recovery support.
- Microsoft Office 365 email support.
Engineering support across the IT environment
The engagement included senior engineering support for Microsoft SharePoint, networking, Business Intelligence, and related needs. The organization could draw on expertise beyond the initial infrastructure workstream as requests entered the backlog.
This workstream enabled:
- Microsoft SharePoint engineering support.
- Networking support.
- Business Intelligence support.
- Access to senior engineering resources across disciplines.
IT procurement and logistics
The infrastructure engineering backlog included IT procurement and logistics for new and existing practices. These activities connected technology sourcing and logistics to the practice work being delivered.
This workstream enabled:
- IT procurement support.
- Technology logistics support.
- Coordination of procurement needs associated with practice technology requirements.
THE RESULTS
Engineering capacity aligned to an evolving practice technology backlog
The engagement provided engineering and project capacity for continuing technology needs rather than a single measured transformation project. It established the following capabilities across new and existing practices:
- Improved access to senior engineering resources for practice technology needs.
- Additional capacity for practice migrations and technology implementations.
- Increased access to Microsoft Office 365 and Azure infrastructure expertise.
- Broader engineering coverage across SharePoint, networking, and Business Intelligence.
- Support for IT procurement and logistics associated with practice requirements.
- Faster access to multiple technical disciplines through a request-based delivery model.
- Flexibility to direct technical resources toward changing backlog priorities.
Multiple engineering disciplines, one coordinated delivery model
PG360 connected practice technology requests with senior engineering and project resources.
Flexible technology capacity for your growing healthcare organization
When your practice technology backlog spans migrations, cloud infrastructure, Microsoft platforms, networking, and data, ConciergeIT gives your team access to specialized engineering and project resources.
Work with Provisions Group to coordinate defined technology requests across your practices as requirements and priorities change.