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ConciergeIT Team
ConciergeIT: Fractional On-Demand Resources
If you have too many technology projects and not enough resources to get it all done, our approach to staff augmentation is what you're looking for.
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Strategic Advisory
Get fractional CTO/CIO, guidance to navigate a new domain, someone to help assess your current ecosystem, and more.
SUCCESS STORIES
Hospital Chain
Migrating Hospitals and Clinics into Centralized Workforce Management System Saves $3.5 Million.
Virtual CIO Helps Grow and Scale New Healthcare Enterprise
LATEST ARTICLES
AI Healthcare
AI in Healthcare: Opportunities, Benefits, & More
Using Salesforce for Healthcare Data Security and Compliance
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Why the Wheat?
Find out the story behind our iconic wheat logo. (Hint: it doesn’t have anything to do with bread.)
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Nashville Business Journal Management Consulting Award
Nashville Business Journal Awards
Nashville Business Journal Awards Recruiting
Managed Services
Managed Services
MANAGED SERVICES

Flexible, customer-centric IT solutions that set us apart from traditional MSPs.

Enjoy the benefits of an entire team of IT specialists keeping your systems in excellent working order. A U.S. based Network Operations Center combined with a live-answer Service Desk ready to serve your organization and users. Our service monitors your systems 24/7, applies patches, keeps viruses at bay, and performs a host of other proactive measures.

Remote Monitoring & Management (RMM)

We maintain watch over covered systems and Network Operations Center (NOC) remediation: Monday - Friday, 7 a.m. - 7 p.m. CST.

 
Prevention Proactive reboot procedures, event analysis, and change detection alerts.  
Remediation Our network operations centers strives to fix issues before end-users ever notice them.  
Patching Ensuring Windows, 3rd Party Apps, and AV Patching are up to date.  
Reporting Remote resolution rate, hardware inventory and capacity/upgrade planning reports, as well as quarterly business reviews.  
Managed Services

Server Monitoring

We utilize software agents to track and analyze server activity 24/7. When a system or function fails, an alert is generated for the NOC to investigate, identify the problem, and work to remedy the issue.

Managed Services Desktop

PG Maintenance

Our preventative maintenance service for desktops pinpoints common problems. Whether it’s getting rid of viruses, attacking spyware issues, or installing patches, we handle it all.
Managed Services Mobile

Mobile Device Management

Our MDM solution is a comprehensive way to configure devices for company access and ensure your organization's data is secure on smartphones and tablets.
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Enhanced Security Offering

Expand our managed services portfolio with comprehensive security offerings (SIEM & SOC services) that you need and trust for real-time analysis of event logs and security threat research.

Our path to holistic and proactive IT care with managed services and advanced workloads.

Let's start a conversation.

Specific to managed IT services. We have an in-depth conversation with you to understand your needs.

We assess your needs.

We review your environment to determine the optimal service agreement to meet your needs, project list, and budget. 

We get to work.

We complete a technology assessment, IT operational maturity review, and gap analysis during the onboarding process and then execute and excel at service delivery.