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ConciergeIT Team
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Empower employees and customers with a central hub where they can collaborate, share information, and get help.

We have years of experience connecting employees to customers, employees to employees, etc. Our experts can help your customer service team free up time, improve communication across channels and more.


Common obstacles we can overcome with Salesforce Community Portals

Customer Self Service

Community portals can help customers find answers to their questions without having to contact customer service. This can free up your customer service team to focus on more complex issues.

Employee Collaboration Community portals can help employees collaborate on projects and share information. This can improve communication and productivity.  
Knowledge Sharing Service Community portals can be used to share knowledge and best practices across your organization. This can help everyone stay up-to-date on the latest information and improve decision-making.  

Customize the look and feel of your portal to match your branding and add features and functionality as needed.

  • Implement customer self-service options so customers can get answers without contacting customer service.
  • Connect your employees connect through the portals to collaborate on projects and share knowledge and best practices.
  • Customize your portal to match your branding.
  • Add needed features and address functionality issues.
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