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ConciergeIT Team
ConciergeIT: Fractional On-Demand Resources
If you have too many technology projects and not enough resources to get it all done, our approach to staff augmentation is what you're looking for.
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Strategic Advisory
Get fractional CTO/CIO, guidance to navigate a new domain, someone to help assess your current ecosystem, and more.
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Hospital Chain
Migrating Hospitals and Clinics into Centralized Workforce Management System Saves $3.5 Million.
Virtual CIO Helps Grow and Scale New Healthcare Enterprise
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AI Healthcare
AI in Healthcare: Opportunities, Benefits, & More
Using Salesforce for Healthcare Data Security and Compliance
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Why the Wheat?
Find out the story behind our iconic wheat logo. (Hint: it doesn’t have anything to do with bread.)
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Nashville Business Journal Management Consulting Award
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Nashville Business Journal Awards Recruiting
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SALESFORCE COMMUNITY PORTALS

Empower employees and customers with a central hub where they can collaborate, share information, and get help.

We have years of experience connecting employees to customers, employees to employees, etc. Our experts can help your customer service team free up time, improve communication across channels and more.

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Common obstacles we can overcome with Salesforce Community Portals

Customer Self Service

Community portals can help customers find answers to their questions without having to contact customer service. This can free up your customer service team to focus on more complex issues.

 
Employee Collaboration Community portals can help employees collaborate on projects and share information. This can improve communication and productivity.  
Knowledge Sharing Service Community portals can be used to share knowledge and best practices across your organization. This can help everyone stay up-to-date on the latest information and improve decision-making.  

Customize the look and feel of your portal to match your branding and add features and functionality as needed.

  • Implement customer self-service options so customers can get answers without contacting customer service.
  • Connect your employees connect through the portals to collaborate on projects and share knowledge and best practices.
  • Customize your portal to match your branding.
  • Add needed features and address functionality issues.
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