A User-friendly System for Multiple Medicare Advantage Websites
Services Provided
- Product Design
- Development
- User Experience
- User Research
- User Interface Design
The Challenge: Long-Term Care Providers Needed to Launch Managed Care Plans
Our client is dedicated to transforming targeted healthcare systems by enabling long-term care providers with the ability to launch managed care plans for seniors. Curana manages 10+ health plans, covering over 10,000 patients and up to 500,000 providers across 22 states in the United States.
Our Goal
We needed to create a robust and dynamic website system that could be embraced by new partners quickly and easily.
The Solution
Provisions Group streamlined website capabilities to increase efficiency and improve user experience so providers could do what they do best.
Our integrated team architected, designed, and developed a multi-site solution that checked every box and more, all while considering industry regulations.
In addition to having best-in-class design and user experience, this system of websites needed to be flexible and user-friendly, so care providers could easily update information, and plan managers could make changes quickly and push them to each site as needed.
The Results
What used to involve more than 10 staff members and dozens of hours per week transformed into a process a small team of four could manage efficiently. The new design greatly improved the user experience, and our client was able to save thousands of dollars on development and overhead costs by employing our new solution. The end product enhanced in-house staff capabilities, empowering them to be able to update insurance information, plan content, and maintain compliance.