Managed IT Services
Enjoy the benefits of an entire team of IT specialists keeping your systems in excellent working order. A U.S. based Network Operations Center combined with a live-answer Service Desk ready to serve your organization and users. Our service monitors your systems 24x7, applies patches, keeps viruses at bay, and performs a host of other proactive measures.
We maintain watch over covered systems and Network Operations Center (NOC) remediation: Monday - Friday, 7 a.m. - 7 p.m. CST.
Proactive reboot procedures, event analysis, and change detection alerts.
Our network operations centers strives to fix issues before end-users ever notice them.
Ensuring Windows, 3rd Party Apps, and AV Patching are up to date.
Remote resolution rate, hardware inventory and capacity/upgrade planning reports, as well as quarterly business reviews.
We utilize software agents to track and analyze server activity 24/x7. When a system or function fails, an alert is generated for the NOC to investigate, identify the problem, and work to remedy the issue.
Our preventative maintenance service for desktops pinpoints common problems. Whether it’s getting rid of viruses, attacking spyware issues or installing patches, we handle it all.
Our MDM solution is a comprehensive way to configure devices for company access and ensure your organizations data is secure on smartphones and tablets.
Expand our managed services portfolio with comprehensive security offerings (SIEM & SOC services) that you need and trust for real-time analysis of event logs and security threat research.
Specific to managed IT services. We have an in-depth conversation with you to understand your needs.
We review your environment to determine the optimal service agreement to meet your needs, project list, and budget.
We complete a technology assessment, IT operational maturity review, and gap analysis during the onboarding process and then execute and excel at service delivery.