vCIO Takes Healthcare Company to Market
Giving the reins to a virtual CIO—and seeing real results
Being an expert in your field sometimes means you don't have time for other things.
After a nearly-too-late realization about their capabilities, our client reached out for help.
Client
Our client builds and operates primary care team clinics, then partners with health plans to manage care.
Problem
Although they knew they could build a better clinic, they lacked expertise in evaluating and engaging IT vendors and services.
Solution
Provisions helped identify IT needs and then evaluate and select vendors and solutions.
Benefit
With our help in the start-up phase of the company, our client came to revenue much more quickly than would have otherwise been possible.
The Challenge
Our client is an entrepreneurial group of healthcare operations experts that knew they could outperform the competition. However, it wasn’t until they were opening their first clinic that they realized evaluating and engaging IT vendors and services was not a core competency.
They tried doing it themselves and found the process to be a huge distraction from their other priorities—not to mention much more work than they had bargained for.
The Solution
Provisions met with the management team and talked them through the steps necessary to evaluate, select, and engage vendors and services.
Then, with a senior Provisions Group staff member acting as a virtual CIO, we identified their IT needs and proceeded on to evaluation and selection. We also negotiated their vendor contracts, and ultimately ended up implementing the services for their corporate office and three clinics.
The Results
In the face of extremely tight timelines, the Provisions Group team got all of the client’s connectivity and other services installed and functional - on time and on budget.
The Bottom Line
Our client’s similar philosophies on customer service and service delivery made Provisions Group a natural fit. At first, other priorities kept them from establishing their IT services. Now, with help from Provisions Group they launched the new healthcare enterprise and began their journey to grow the company.