The Network/Systems Administrator role will be responsible for resolving employee/customer hardware/software issues timely and accurately. He/she works with a help ticket tracking software to record, track, and report upon the IT issues as reported to the Help Desk. Analyze key metrics to ensure issues are permanently resolved. Work with all employees to improve the IT experience.
Education & Experience:
Experience in Layer 3 switching configuration and architecture including vlans creation and routing.
RESPONSIBILITIES AND DUTIES include the following: