Job #2905 BI Support – Jr. Engineer

Job #: 2905
Location: Nashville, Tennessee
Category: Healthcare IT, Infrastructure
Skillset: Development, End User Support, Integration, Microsoft
Placement Type: Permanent Placement
Start time: Immediate
Additional Details:
Job Description:
This company has developed an extensive system of performance and accountability measures. These indicators allow them to better understand and improve upon the effectiveness of their healthcare processes. They are seeking a Jr. Engineer to assist in BI Support.

Responsibilities:

  • Provide support to customers using Cloud Platform products, solutions and APIs, including Big Data and related services
  • Provide technical assistance and support
  • Work closely with engineers and product managers to improve the product and make our customers successful
  • Change requests and incident ticket handling for the remaining Infrastructure Teams – Incident Management, Problem Management and Change Management
  • Provide technical and developer support to customers using Cloud Platform products, solutions and APIs
  • Follow notification and escalation procedures
  • Follow standards for communications with business involving operational issues
  • Identify and document product bugs and feature requests and work with internal support teams as well as customers to implement effective solutions
  • Work closely with internal support teams to improve cloud products at a senior level

REQUIREMENTS

  • 2+ years of experience designing, building and deploying BI solutions (e.g. reporting tools)
  • In-depth understanding of database management systems, online analytical processing (OLAP) and ETL (Extract, transform, load) framework
  • Familiarity with BI technologies (e.g. Microsoft Power BI, Oracle BI)
  • Experience working on large projects with many data streams and deadlines
  • Ability to communicate complex findings and ideas in plain language
  • Strong analytical thinking with a problem-solving aptitude
  • Understanding of cloud environments

Preferred:

  • Experience working with Google Cloud Dataprep, Google Cloud Data studio or similar
  • Good understanding of Cloud Computing
  • Experience in popular technologies in the machine learning/big data ecosystem
  • Experience in technical support: familiarity with case prioritization, SLA compliance, and quality
  • Experience using a programming language (Java, C, C++) or script languages (Python, R, Scala)

Apply for the Job #2905 BI Support – Jr. Engineer position:

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