Job #2696 IT Desktop Engineer (Help Desk)

Job #: 2696
Location: Brentwood, Tennessee
Category: Healthcare IT
Skillset: Networking
Placement Type: Contract
Start time: ASAP
Additional Details:

Summary:

The Desktop Engineer is responsibly resolving information technology related issues and troubleshooting technical problems for the organization. The Engineer provides high-quality customer service to the organization’s internal customers.

Essential Functions:

  • Responsible for providing support to corporate and field employees regarding software issues, hardware issues, Microsoft applications, etc.; scheduling maintenance technicians when needed
  • Installing and setting up equipment and hardware/software for new and existing employees; performing upgrades when necessary
  • Responsible for ensuring the proper handling and maintenance of damaged equipment performing repairs if feasible
  • Providing Tier 1 phone support and providing on-call support when necessary
  • Performs other duties as assigned

Requirements:

  • 2-4 years of experience in a technical support services role
  • Must be able to function in a fast-paced, multi-tasking environment
  • Experience supporting a multi-site organization a plus
  • Must have positive customer relations/service experience

Must be able to demonstrate strong interpersonal and communication skills

Apply for the Job #2696 IT Desktop Engineer (Help Desk) position:

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