Job #2694 Help Desk Tier 2

Job #: 2694
Location: Franklin, Tennessee
Category: Healthcare IT
Skillset: Development, End User Support, Microsoft, Networking
Placement Type: Permanent Placement
Start time: Immediate
Additional Details:

Summary:

The Help Desk Support Admin is responsible resolving information technology related issues and troubleshooting technical problems. The Support Desk Admin provides high-quality customer service to the organization’s customers. It’s important that the candidate has great phone and in person skills. Troubleshooting is a must and we are looking for someone who loves to take on issues and at the same time enjoys helping end users out in a professional manner.

Essential Functions:

  • Responsible for providing remote and in-person support to customers regarding software issues, hardware issues, Microsoft applications, virtual machines (citrix type work), etc.; scheduling maintenance technicians when needed
  • Installing and setting up equipment and hardware/software for new and existing employees; performing upgrades when necessary
  • Hands on experience setting up new users in AD.
  • Experience in group policy, email apps (preferably Office365, VPN’s
  • Responsible for ensuring the proper handling and maintenance of damaged equipment performing repairs if feasible
  • Providing Tier 1 and 2 phone and in-person support and providing on-call support when necessary
  • Performs other duties as assigned

Requirements:

  • 2-4 years of experience in a technical support services role
  • Would like someone who wants to grow in more of a System/Server Admin
  • Very personable, someone who loves IT, has a passion for what they do and helping others
  • Must enjoy problem-solving issues
  • Must be able to function in a fast-paced, multi-tasking environment
  • Must have positive customer relations/service experience

Apply for the Job #2694 Help Desk Tier 2 position:

Job #2922 Sr. Solution Architect-IT Security
Nashville, Tennessee
Job #2866 SalesForce Administrator
Brentwood, Tennessee
#2927 Program Manager (ATS)
Nashville, Tennessee
Job #2921 Lead Software Engineer – Mobile App Developer
Nashville, Tennessee
Job #2920 Sr. Network Engineer
Nashville, Tennessee
Job #2919 Software Engineer II – HR Systems and Web Services
Nashville, Tennessee
Job #2923 Healthcare Consultant
Franklin, Tennessee
Job #2918 Software Engineer II- Corp. Accounting System
Nashville, Tennessee
Job #2917 Software Engineer I- Corp. Accounting Systems
Nashville, Tennessee
Job #2913 Sr. Application Developer (Contract)
Nashville, Tennessee
Job #2912 Sr. Application Developer
Nashville, Tennessee
Job #2882 Director, Cyber Intelligence & Data Architecture
Mobile - Not Location Specific
Job #2680 .NET Developer
Nashville, Tennessee
Job #2736 Project Director
Tampa/St. Petersburg, Florida
Job #2833 Senior Wireless Engineer
Mobile - Not Location Specific
Job #2839 Project Manager
Brentwood, Tennessee
Job #2834 Sr. Front End Developer
Brentwood, Tennessee
Job #2694 Help Desk Tier 2
Franklin, Tennessee
Job #2863 IT Support
Nashville, Tennessee
Job #2799 Data Analyst II
Nashville, Tennessee
Job #2861 Controller (Quickbooks)
Nashville, Tennessee
Job #2812 Sr. PHP Developer
Nashville, Tennessee
Job #2656 Sr. Developer Manager
Brentwood, Tennessee
Job #2888 Senior Proposal Manager
Nashville, Tennessee
Job #2735 Systems Engineer
Nashville, Tennessee
Job #2836 Product Owner II
Franklin, Tennessee
Job #2848 Staff Accountant
Nashville, Tennessee
Job #2691 Project Engineer
Nashville, Tennessee
Job #2744 IT Help Desk Support
Franklin, Tennessee
Job #2814 Network Engineer
Nashville, Tennessee
Job #2821 Help Desk Tier 1/2
Nashville, Tennessee
Job #2664 Python Developer
Nashville, Tennessee
Job #2789 Kronos System Analyst
Nashville, Tennessee
Job #2860 Help Desk Tech II/III
Nashville, Tennessee
Job #2857 BI Developer
Brentwood, Tennessee
Job #2774 Financial Analyst
Nashville, Tennessee
Job #2731 IT Manager (Supply Chain)
Mobile - Not Location Specific
Job #2703 Senior IT Support Specialist
Nashville, Tennessee
Job #2846 Sr. Rev. Cycle PM
Houston, Texas
Job #2580 Product Owner III
Franklin, Tennessee
Job #2829 Senior Business Analyst
Franklin, Tennessee
Job #2682 Sr. Full Stack Developer
Nashville, Tennessee
Job #2662 Director of Network Services
Nashville, Tennessee
Job #2855 Sr. Ruby on Rails Developer
Franklin, Tennessee
Job #2847 QA Developer
Nashville, Tennessee
Job #2751 Software Engineer (Full Stack)
Franklin, Tennessee
Job #2503 Business Analyst
Nashville, Tennessee
Job #2879 Sr Application Developer
Nashville, Tennessee
Job #2558 Security Engineer
Smyrna, Tennessee
Job #2764 Salesforce Admin
Nashville, Tennessee
Job #2803 Sr. Director, IT
Nashville, Tennessee
Job #2881 Sr. Director, Product Innovation
Brentwood, Tennessee
Job #2880 Programmer/Analyst
Nashville, Tennessee
Job #2704 Clinical Product Analyst
Nashville, Tennessee
Job #2745 Sr. Project Manager
Tampa/St. Petersburg, Florida
Job #2829 Senior Business Analyst
Franklin, Tennessee
Job #2699 Desktop Support Engineer
Nashville, Tennessee
Job #2743 Sr. Wireless Engineer
Nashville, Tennessee
Job #2905 BI Support – Jr. Engineer
Nashville, Tennessee
Job #2740 Senior Accountant
Nashville, Tennessee
Job #2896 Programmer Analyst
Nashville, Tennessee
Job #2906 Sr. ETL Developer
Nashville, Tennessee
Job #2899 SAP Functional Architect
Nashville, Tennessee
Job #2907 Sr. Java Developer
Nashville, Tennessee
Job #2696 IT Desktop Engineer (Help Desk)
Brentwood, Tennessee
Job #2712 Business Analyst
Nashville, Tennessee
Ready to put the power of Provisions to work for you? Let's Get Started