Job #2503 Business Analyst

Job #: 2503
Location: Nashville, Tennessee
Category: Healthcare IT
Skillset: Data Management, Development, End User Support
Placement Type: Contract to Hire
Start time: Immediate
Additional Details:

Role purpose

The Business Analyst roll will serve as a primary source of information and analysis for not only the Technology team, but for Operations and the business verticals as well.  The role purpose is to have a solid knowledge base of functional capabilities and is a subject matter expert for the products assigned.

Duties and responsibilities

  • Maintains a solid knowledge base of the functional capabilities and is a subject matter expert for the products assigned.
  • Possesses in-depth understanding of applicable business processes and workflows.
  • Assists the Project Manager in leading, directing, and reviewing all activities associated with delivering technology products. Responsible for product quality and customer satisfaction.
  • Serves as functional and business process expert, ensuring that both business needs and end-user needs are understood and reflected in every solution.
  • Interfaces with users/clients to define and document requirements for custom developed or vendor software products.
  • Collaborates with the Project Manager in creating and presenting the appropriate project on-boarding processes and materials (Charter/SOW/High-level Requirements).
  • Responsible for conducting Design Thinking sessions to gain insights into end user and customer needs.
  • Creates documentation including requirement User Stories, Acceptance Criteria, Feature Description PowerPoint decks, Process Flows and Analysis Models, Personas, Journey Maps, Wireframes and User Guides.
  • Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
  • Helps coordinate all Testing and QA activities within the project lifecycle. Works with QA resources to develop and execute Test Plans, Test Scripts and all other deliverables and activities related to Quality Assurance of the Products.
  • Works with the Project Manager and clients to plan user engagement activities and execute User Acceptance Testing (UAT) and/or facilitate continuous testing during agile projects.
  • Participates in reviews of plans associated with project execution.
  • Responds proactively to both business and project issues and escalates appropriately.

Qualifications

  • 5+ years of experience working in supporting multiple software projects in business analysis roles.
  • 3+ years of Business Analyst or System Analysis experience in P&C insurance domain expertise.
  • Must have in-depth knowledge of software development lifecycles including agile development and testing.
  • Experience with test plan creation, automated test scripting, and load/stress testing is a plus.
  • Certified Business Analysis Professional (CBAP) or Certification of Competency in Business Analysis (CCBA) is a plus.
  • Familiarity with MS Office suite, Project/Product Management platforms and Automated QA and wire-framing or visualization tools is a plus.
  • Excellent written and verbal communications, organization, analytical, planning and leadership skills.
  • Strong management, communication, technical and remote collaboration skill are a must.
  • Experience in dealing with multiple projects and cross-functional teams, and ability to coordinate across teams.
  • Ability to effectively conduct technical discussions directly with Project/Product management, and clients.
  • Excellent team collaboration skills.
  • Strong relationship building and maintaining skills.  Fosters a climate conducive to establishing positive working relationships with clients (internal and external).

Working conditions

Hours 8am – 6pm or as needed to complete duties; occasional weekend and overtime are required.  Please be aware that the presumption of coming in early or leaving late does not allow for the extension of lunch hours or leaving early.

Benefits

Medical, Vision, Dental, Life, Short-Term Disability, Long-Term Disability, 401K

 

 

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