A Major Hospital Chain
Untangling a mess of redundant processes—and uncovering a wealth of savings
The nation’s largest hospital chain faced a nightmare when trying to integrate scores of hospitals and clinics into a workforce …
Frustrated at consistently missing deadlines, a large healthcare organization asked us for help.
Our client is a multi-billion-dollar hospital management company with a presence in 22 states.
Process gaps were causing the company to regularly miss implementation targets when acquiring new clinics.
Using our project management capability, we created a system where implementation now ends well in advance of rolling 90-day deadlines.
By shaving time-to-implementation, we’ve saved our client millions in overhead.
When our client acquires an ambulatory clinic, they commit to an implementation deadline of 90 days from contract signing—a deadline they were frequently missing.
They had determined that the most common shortcomings were IT procurement, installation, and vendor management. An EMR vendor’s requirement for 90 days of notice to engage their training group wasn’t helping either.
Our Senior Consultant brought significant project management experience to the project, and was able to:
We now remain on-site with our client as an outsourced provider, and we continue to manage implementation and onboarding process a year-and-a-half after we started. On average, we bring 3 to 4 clinics up to speed each month.
A conservative estimate puts the time saved on each clinic launch at 2 weeks—translating to millions of dollars a year in missed-deadline costs.