CareHere – A Healthcare Organization
Implementing new approach to processes and products—just in time
A major healthcare provider was in danger of missing goals because of a disconnect between IT and the business.
After a nearly-too-late realization about their capabilities, our client reached out for help.
Our client builds and operates primary care team clinics, then partners with health plans to manage care.
Although they knew they could build a better clinic, they lacked expertise in evaluating and engaging IT vendors and services.
Provisions helped identify IT needs and then evaluate and select vendors and solutions.
With our help in the start-up phase of the company, our client came to revenue much more quickly than would have otherwise been possible.
Our client is an entrepreneurial group of healthcare operations experts that knew they could outperform the competition. However, it wasn’t until they were opening their first clinic that they realized evaluating and engaging IT vendors and services was not a core competency.
They tried doing it themselves and found the process to be a huge distraction from their other priorities—not to mention much more work than they had bargained for.
Provisions met with the management team and talked them through the steps necessary to evaluate, select, and engage vendors and services.
Then, with a senior Provisions staff member acting as a virtual CIO, we identified their IT needs and proceeded on to evaluation and selection. We also negotiated their vendor contracts, and ultimately ended up implementing the services for their corporate office and three clinics.
In the face of extremely tight timelines, Provisions got all of the client’s connectivity and other services installed and functional—on time and on budget.